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Order Status Guide
- Pending
- Order received, waiting to start.
- Processing
- Being prepared by our system.
- In progress
- Delivery has started.
- Completed
- Fully delivered.
- Partial
- Only part was delivered. The undelivered part is refunded — to your wallet for account orders, or by our team for guest orders.
- Canceled
- Stopped before delivery. Account orders are refunded to the wallet; guest refunds are handled by our team.
- Refunded
- The money for this order has been returned.